Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-electronic-steering-repair.collision-talk.com (referred to as “Mercedes electronic steering repair” or “we,” “us,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products. By using our platform, you consent to the practices described herein, in accordance with applicable privacy laws worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Protection Act (CPA), Utah’s Consumer Sales Practice Act (UCPA), Connecticut’s ConnectiCut Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This Privacy Policy applies to all aspects of our digital presence, including but not limited to:

  1. Our official website at https://mercedes-electronic-steering-repair.collision-talk.com.
  2. Any applications or software products developed by us or integrated with our platform.
  3. Services offered through our website and associated channels.
  4. Interactions between users and our team, including emails, phone calls, and text messages.

Please note that this policy does not extend to third-party platforms, apps, products, or services accessed through links or integrations on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which we process personal data when you:

  1. Utilize our applications and services as an authorized user.
  2. Visit or navigate any of our websites linked to this Privacy Policy.
  3. Engage with us through communications, such as newsletters, emails, telephone conversations, or texts/SMS messages.

Personal Data Collection

We collect a range of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  1. Account Information: Details related to your registration and account creation, including username, email address, and password.
  2. Payment Information: Credit card or debit card details, billing addresses, and transaction histories for processing purchases and subscriptions.
  3. Financial Information: Bank account information, investment portfolios (if provided), and financial records for financial services and analytics.
  4. Purchase Information: Transaction records, product preferences, purchase history, and order details to improve our services and personalize recommendations.
  5. Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and other data from your mobile device to enable location-based services and tailor content.
  6. Location Data: Geographic coordinates and location-based services data to provide personalized experiences and location-specific information.
  7. Feedback: Reviews, ratings, comments, and responses to surveys or feedback forms to enhance our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels, including your social media preferences and public posts.
  9. Product Information: Details about the products you purchase, use, or show interest in, such as product specifications and usage patterns.

We collect this data through various methods: user input forms, account registration, online interactions, automated tracking technologies (like cookies), and third-party service providers. Additionally, some personal data may be shared with us by trusted third parties adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our platform and gain insights into user behavior through analytics. Cookies are small text files stored in your web browser that serve different purposes:

  1. Strictly Necessary Cookies: Essential for navigation and ensuring the basic functionality of our website.
  2. Preference Cookies: Remembering user preferences, language settings, and ad choices to provide a personalized experience.
  3. Analytics Cookies: Tracking aggregate user behavior to analyze trends, administer sites, and deliver targeted advertising.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires or upon request from users, we delete or anonymize the data to ensure your privacy.

Security Measures

Mercedes electronic steering repair implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: Engaging secure third-party service providers who adhere to strict privacy and security standards.
  • Regular Security Audits: Conducting periodic security assessments and updates to safeguard our systems.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group. Parents or legal guardians who believe their child has provided us with personal information should contact us using the details below to request its deletion.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you and know how it is being used.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data, except where required by law.
  4. Restriction: Limit our use of your data in certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Object: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Assert that we do not discriminate against you for exercising your privacy rights.

To exercise these rights or have questions about our data practices, please contact our Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

Mercedes electronic steering repair reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes through our website or by email, and we encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For all privacy-related inquiries, including requests for data access, corrections, deletions, or to exercise your rights:

Email: [email protected]

Mail: Mercedes electronic steering repair Privacy Team, [Address], [City, State, ZIP Code]